Returns & Exchanges
At AMATERASU, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn items. We are committed to ensuring your experience is as radiant as our collections through a simple and transparent exchange process.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all designer tags attached, ensuring the garments are in their original, unworn condition.
Label and Ship
Print the prepaid shipping label provided via email, securely attach it to your parcel, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our atelier receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing